Diving into the field of insurance over 30 years ago, Jason began setting company records as a direct writer within the first year of his career.
When a colleague urged him to become a broker instead of an agent, Jason took that advice; and the rest, as they say, is history.
As the President of a high-end, commercially focused brokerage, his role of providing leadership and direction is clear, and integral:
“As a leader, I’m defined by the positive image I exude for my team and by my passion for efficiency, which brings the latest technology into our brokerage. It’s important to me that our working environments, at all three of our locations, are conducive to positivity. The pleasant lighting, the fact that we are unique in our paperless operations, and the physical structures of the buildings themselves, create an atmosphere that promotes a great feeling about coming to work.”
Part of our company culture is being militant about delivering top level customer service. Around here it’s not just something we say. It’s our strict mandate, which creates the foundation for the way we conduct ourselves.”
I want each and every client to feel that they’re dealing with true professionals, who genuinely care about their insurance needs and outcomes.
BRAMPTON
Vaughan
CHRISTINA MELCHIONNA
Senior Account Executive
Muskoka
MARTINNA BOWEN
New Business Development
mbowen@wiesnerinsurance.com
1-800-408-2877 ext. 57
Registered Insurance Brokers of Ontario (RIBO) License
Life License Qualification Program (LLQP)
Martinna used to specialize in Life and Health Insurance before she joined Team Wiesner to round out her expertise and become a “one stop shop” for insurance.
Today, her areas of specialization have expanded to include: Personal, Home, Auto and Motorcycle (as well as Life and Health).
Martinna’s analytical and detail-oriented mind help her catch “the little things,” and her personal mandate for client service is clear:
“After you deal with me, I want you to say, ‘she was an honest broker,’ and I want you to fully understand the coverage you have. Additionally, I want to make sure you’re aware of the coverage you haven’t considered – including the coverages that you may not know are available to you. It’s important to me that my clients know and understand all of their options so that they feel comfortable, and confident in, the fact that I took good care of their best interests no matter what happens.”
ANITA STEWART
New Business Development
astewart@wiesnerinsurance.com
1-800-408-2877 ext. 55
Registered Insurance Brokers of Ontario (RIBO) License
Anita specializes in personal lines, including “toys,” such as motorcycles, and recreational vehicles: personal watercraft, kayaks, canoes, and more.
“Insurance is something you have to get, so why not make it fun? I think that in personal lines, your home is the biggest investment you’re going to make (other than your children) – so I make those conversations entertaining. I cut to the chase: no ‘big’ words, no tangents. This way, the client can stay interested enough to get the coverage they need.”
Anita’s mandate is to maintain her honesty and “tell it like it is,” which cultivates trust, comradery and understanding in a client. She’s also dedicated to getting the client what he or she needs:
“I will always get you insurance. Whether you want to pay it or not is another story. But if you need insurance, I will get you insurance.”
FRASER ROSS
New Business Development
fross@wiesnerinsurance.com
1-800-408-2877 ext. 53
Registered Insurance Brokers of Ontario (RIBO) License
Fraser specializes in Commercial Lines, which include Construction, Manufacturing, Tech., Retail, E-commerce, and basically a “little bit of everything,” which means his easy-going nature, sense of humour and great communication skills serve him very well in the field.
“I used to work in a lot of marketing and advertising, which helps me understand what companies are trying to do from their perspective on a commercial level. Because of my diverse background, I can understand a client’s business, see where risks might arise, understand what they want for the future of their company, and partner with them in their growing success.”
After 10 years in sales, and 3 years at Wiesner Insurance, Fraser is well-acquainted with customer satisfaction:
“I want my clients to enjoy peace of mind. They need to be able to focus on their daily tasks, with confidence in the fact that I will be taking care of their insurance needs in accordance with their best interests. It’s important for me to fully understand their business; this kind of knowledge helps me put together programs that have the best coverage possible.”
BELINDA SIMMS
Commercial Lines Account Executive
bsimms@wiesnerinsurance.com
1-800-408-2877 ext. 29
Registered Insurance Brokers of Ontario (RIBO) License
A tenacious problem solver and seeker of accurate information, Belinda has worked in the insurance industry for 15+ years.
Fantastic listening skills allow Belinda to better understand what matters most to her clients:
“Whether it’s listening to them tell me about their dreams of starting another business venture, or their plans to expand their current business operation, learning about my clients’ wants and needs provides me with a clear objective when trying to think of creative insurance solutions to help them achieve their goals.
I hope my clients feel well-equipped with the knowledge they need, in order to make better-informed decisions as it relates to their current (and future) commercial insurance needs. I also want my clients to feel assured that these needs are being handled with the utmost care, and consideration.”
HEATHER CAROL CRAIGGS
Personal Sales Account Executive
hcraiggs@wiesnerinsurance.com
1-800-408-2877 ext. 48
Registered Insurance Brokers of Ontario (RIBO) License
Chartered Insurance Professional (CIP)
Heather specializes, and excels, in Personal insurance by “killing people with kindness, which translates into forming positive business relationships and making my client feel comfortable.”
Because Heather has worked her entire professional career in insurance, she knows and understands what a customer’s experience should be:
“The feedback I receive is that my clients’ interactions with me are easy and informative. This is the positive feeling I want the client to take away with them.”
BRIAN MADDEN
Senior Commercial Account Executive
bmadden@wiesnerinsurance.com
1-800-408-2877 ext. 52
Registered Insurance Brokers of Ontario (RIBO) License
Canadian Accredited Insurance Broker (CAIB)
With such a broad scope of specialties (Property Insurance, Liability Insurance, E&O, D&O, Trade Credit and Cyber Liability), Brian’s reputation for adaptability and compatibility doesn’t come as a surprise:
“I like dealing with people, specifically business owners. I enjoy the interaction, advising them when it comes to the tough decisions they have to make, and assisting them through these interactions.”
After 13+ years in the Insurance Industry, Brian’s standard for customer service is very high, and extremely clear:
“I hope clients feel like they’re in good hands, and that we have their best interests in mind when it comes to looking after their insurance needs and requirements.”
NIKI SOMAL
Personal Lines Team Lead
nsomal@wiesnerinsurance.com
1-800-408-2877 ext. 23
Registered Insurance Brokers of Ontario (RIBO) License
After specializing in Personal Lines and Small Commercial Accounts for over 15 years, Niki is known for being organized and patient.
Excellent people and communication skills provide a strong foundation for her to excel in both teamwork and independent work, which results in exemplary service:
“I hope the client has a clear understanding of the matters we discuss, and finds me to be approachable and helpful. Most importantly, I hope the client feels confident in my ability to meet his or her expectations regarding the services we provide at Wiesner Insurance.”
CHARLENE BARNES
Senior Commercial Account Executive
cbarnes@wiesnerinsurance.com
1-800-408-2877 ext. 50
Registered Insurance Brokers of Ontario (RIBO) License
“I specialize in Commercial Insurance. The majority of my clients are in the construction industry, but I’ll work on accounts that have anything to do with Commercial Insurance.”
After working for many different brokerages for 26 years (and at Wiesner Insurance in Brampton for 11 of them) Charlene has earned a reputation for being organized, personable and patient:
“I feel that patience is very important when it comes to explaining insurance to clients in a way that is easy for them to understand: especially in upsetting situations. I want to help clients gain a better knowledge of Insurance, so that they walk away with a comfortable understanding of their coverage and feel satisfied with any outcome(s). It’s important to me that each client has confidence in the fact that the results of their coverage were the best they could be, even in a bad situation.”
LEANNA TARASCIO
New Business Development
ltarascio@wiesnerinsurance.com
1-800-408-2877 ext. 41
Registered Insurance Brokers of Ontario (RIBO) License
Leanna specializes in Personal Lines of insurance – so when it comes to her personality traits, empathy is high on the list (along with patience and punctuality).
Her approach to customer service is to put herself “in their shoes,” which works to cultivate the trust (and confidence in protection) that every client requires.
Leanna wants her clients to have the peace of mind that comes with “a clear understanding of their risks, and their coverage.”
JESSICA GAST
Executive Assistant
jgast@wiesnerinsurance.com
1-800-408-2877 ext. 24
Jessica brings a positive attitude, and strong teamwork skills to the workplace.
Previously, Jessica worked in retail management, where she was responsible for overseeing the provision of fantastic customer service on a daily basis.
The abilities she developed from her experience in that area are evident in the principles she maintains at Wiesner Insurance:
“I want clients to walk away with confidence in, and an understanding of, their insurance product. It’s important to me that they feel comforted by the fact that they have a knowledgeable staff behind them, who keep their best interests in mind.”
STEPHANIE HERMETZ
Administrative Assistant
shermertz@wiesnerinsurance.com
1-800-408-2877 ext. 43
Stephanie has a strong talent for administration, and making clients feel comfortable.
Caring, being kind to others, and maintaining a positive attitude is her personal policy on a daily basis:
“I want clients to walk away feeling comfortable, happy and welcome; it’s important to me that they leave feeling like they want to come back.”
JOHN DINSMORE
Vice President
jdinsmore@wiesnerinsurance.com
705-990-0744 ext 58
Canadian Risk Manager (CRM) designation
RIBO Registered Insurance Broker (RIB)
OACETT Certified Engineering Technician (CET)
John Dinsmore puts 28+ years of insurance and safety experience behind Wiesner Insurance Muskoka. John lives and works in Huntsville; and he has the specialized expertise to put together insurance packages that can cover all of your commercial interests, property and vehicles in the best possible format.
John is dedicated to ensuring that your business is kept up-to-date with a risk management philosophy that has been developed over three decades – giving Wiesner Insurance Muskoka the ability to go beyond the realm of insurance by:
- Giving you advice about the top approaches to safety and health management
- Setting you up with safety plans and other assets to help improve your workflow
- Helping you consider risks that don’t necessarily have to do with insurance
ROBERT MANSON
New Business Development
rmanson@wiesnerinsurance.com
1-800-408-2877 ext. 56
Registered Insurance Brokers of Ontario (RIBO) License
Chartered Insurance Professional (CIP)
Robert has been in the insurance industry since 2013, beginning as an underwriter for both Personal and Commercial policies.
Focusing on the Commercial side of things at the front lines these days, Robert can be considered “a mechanic, who now sells cars.” Because of his background, he is able to simply look at a policy, understand it right away, and spot any missing options that a client may want to include. Robert’s perspective also allows him to see whether or not prospects are “overpaying” for their insurance in the form of coverages they don’t necessarily need.
Being available to his customers and providing valuable advice are important to Robert:
“I want my clients to feel safe. They’re not necessarily buying a tangible product; they’re purchasing my services, and the assurance that they are fully, and accurately, insured. I want my clients to feel confident in the fact that if something goes wrong, their lives won’t be upended. I want people to feel taken care of; so I’m here to be a reassuring voice on the end of the phone, letting you know that I’ll be taking any stress off of your shoulders by taking care of things for you.”
CHRISTINA MELCHIONNA
Senior Account Executive
cmelchionna@wiesnerinsurance.com
1-800-408-2877 ext. 45
Registered Insurance Brokers of Ontario (RIBO) License
Paralegal Degree
Since the age of 18, Christina has thrived in the insurance industry as a “people person,” who enjoys the social interaction of her job.
Specializing in Commercial Insurance, which entails working with contractors, manufacturers, retailers (and much more) her customer service policy is deeply rooted in trust.
“I want my clients to feel like they can safely confide in me, and give me sensitive information about their business; it’s important to me that they feel they can share their thoughts with me, and that they can rely on me to give them the best advice regarding their risk management.”
Christina’s objective is to ensure that her clients feel they can send her the information she needs, and “get on with their day, knowing that I will take care of it.”
“I love the relationships I’ve built with my clients; it’s friends first, and customers second. I enjoy helping, fixing problems, and making things easy for them. A lot of the time, people don’t like insurance products, but I make insurance more personable, more comfortable, and easier for all of my clients.”
NICK RIZZUTO
VICE PRESIDENT
nrizutto@wiesnerinsurance.com
1-800-408-2877 ext. 42
Registered Insurance Brokers of Ontario (RIBO) License
Recognized as one of the nation’s top young brokers under the age of 40 in Insurance Business Canada magazine’s “Young Guns” issue in 2016, Nick shot up the ranks when he entered the field, and continues to make an impact after 16+ years in the industry.
Specializing in Commercial Construction, Manufacturing, Wholesale, Surety & Bonding (and more), Nick finds himself visiting clients most of the time, where his outgoing, positive and genuine nature serve him well in the field.
A go-getter from day one, it’s no surprise that Nick was described by Insurance Business Canada magazine as one of 50 “rising stars” who will make “the future of Canada’s insurance industry… bright.”
“Our clients know that I authentically enjoy their company, which puts them at ease. When we can assess their needs in this comfortable manner, they’re able to open up, and have a better discussion with us about insurance. A client should feel taken care of at all times; and we take pride in providing this high-level service.
We’re not the insurance company who calls once a year for an annual payment. Our policy is to go above and beyond with follow up meetings, and by making ourselves as available, or accessible, as possible.”
